Sales & Refunds Policy
1. Sales Policy
By placing an order on our website, you agree to the following terms:
- All sales are final once payment is confirmed.
- Prices are subject to change without prior notice.
- We reserve the right to cancel orders due to pricing errors or stock unavailability.
2. Order Processing
- Orders are processed within [X] hours of payment confirmation.
- Customers will receive an order confirmation email with details.
- In case of delays, we will notify customers accordingly.
3. Refund Policy
- Refunds are only applicable for defective, damaged, or incorrect items.
- Customers must report issues within 24 hours of delivery.
- Refunds will be processed within [X] business days after approval.
- Refunds will be issued to the original payment method used.
4. Return Policy
- Items must be returned in original condition and packaging.
- Perishable goods such as vegetables and fruits cannot be returned unless damaged.
- Customers are responsible for return shipping costs unless the issue is our fault.
5. Cancellations
- Orders can be canceled within [X] hours of placement.
- Once an order is dispatched, cancellation is not possible.
6. Contact Us
If you have any questions about our Sales & Refunds policy, please contact us:
Email: sales@smvegetablesnfruits.in
Phone: +91 96070 33002